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Wall product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.1
Total Reviews
1,661
This insight is based on the data from the best seller products. The top 5 of them are:
Whirlpool 12,000 BTU 230V Through-the-Wall Air Conditioner and Heater with Remote Control | Cools/Heats Rooms up to 550 Sq.Ft | Digital Display | 24H Timer | WHAT121-HAW
B07WHTPJ27
LG 11,800 BTU Through-The-Wall Remote Air Conditioner, 12000, White
B01D4XL8D2
Koldfront WTC8002WCO 8,000 BTU 115V Through the Wall Air Conditioner - Cool Only
B091FS7C24
Koldfront WTC14001W 14000 BTU 208/230V Through the Wall Air Conditioner with 10600 BTU Heater with Remote
B07S4G9WBJ
VEVOR 40 Inch Air Curtain, 2 Speeds 1490/1667 CFM Commercial Indoor Air Curtain, Air Curtains for Doors with 2 Limited Switches, 110V Unheated
B0B1ZZDY29

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the provided data, it seems that the average rating for products in the Wall category on Amazon is 4.12, with a total of 1661 reviews. This indicates that customers generally have a positive level of satisfaction with these products. With an average rating of 4.12, it suggests that the majority of customers are satisfied with their purchases in the Wall category. This indicates that the products are meeting their expectations and delivering a good overall experience. However, it's important to note that customer satisfaction can vary from person to person, and individual experiences may differ. It's always a good idea to read through a variety of reviews to get a comprehensive understanding of the product's pros and cons. Based on this data, my advice would be to continue focusing on maintaining the quality and customer satisfaction levels of the Wall category products. Encourage customers to leave reviews and provide feedback to further improve the products and address any potential issues. Additionally, it would be beneficial to monitor customer feedback regularly and make necessary adjustments to ensure a consistently positive experience for customers in the Wall category.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is husband, the most commonly moment of use is summer, the most common location is room, the most common behavior is cool . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the customers who are most interested in this product are likely to be individuals who are looking to cool down a specific room or area in their home. The top three users mentioned are husband, friend, and daughter, which suggests that this product may be popular among families or individuals who share living spaces with others. The top three places to use the product are all related to the home, with the room and bedroom being the most popular. This indicates that customers are likely looking for a product that can be used in a specific area of their home, rather than something that is portable or can be used on-the-go. The top two usages of the product are to cool and run, which suggests that customers are looking for a product that is both effective and efficient. This may be particularly important for individuals who are concerned about energy usage or who want to keep their electricity bills low. Overall, the data suggests that the ideal customer for this product is likely to be someone who is looking for an effective and efficient way to cool down a specific area of their home. They may be concerned about energy usage and want a product that is both effective and affordable. Based on the top users mentioned, it seems that families or individuals who share living spaces with others may be particularly interested in this product. To appeal to this customer profile, it may be helpful to emphasize the product's effectiveness and efficiency, as well as its affordability. Marketing the product as a way to cool down a specific room or area of the home may also be effective, as this seems to be the primary use case for the product.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are product, fan, remote, ac, instruction. The most mentioned elements about product are loud(3.16%), do not work(1.90%).
The top 5 positive reviews are product, remote, install, remote control, ac. The most mentioned elements about product are quiet(3.08%), cool well(1.32%).
Cons
product19.30%
loud3.16%
do not work1.90%
noisy on1.58%
do not even get warm0.95%
louder0.63%
fan9.81%
remote8.86%
ac4.75%
instruction4.75%
Pros
product15.42%
quiet3.08%
cool well1.32%
look good0.88%
simple to physically install0.88%
can not be easy0.44%
remote9.69%
install7.05%
remote control6.61%
ac3.96%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the cons outweigh the pros for the Wall category. The top con aspect mentioned most frequently is the product itself, followed by issues with the fan, remote, AC, and instruction. On the other hand, the top pro aspect mentioned most is the product itself. Considering the cons, it appears that there are several areas for improvement in product development and selection. The issues with the product itself suggest that there may be quality or performance concerns that need to be addressed. Additionally, the problems with the fan, remote, AC, and instruction indicate that there may be issues with functionality, ease of use, and installation. To improve product development, it would be beneficial to focus on enhancing the overall quality and performance of the product. This could involve conducting thorough testing and quality control measures to ensure that the product meets customer expectations. Addressing the specific concerns with the fan, remote, AC, and instruction would also be crucial to enhance the user experience. In terms of product selection, it would be wise to consider customer feedback and address the mentioned cons. This could involve sourcing or developing products that have better fan performance, improved remote control functionality, easier installation processes, and clearer instructions. By addressing these cons and improving the overall product quality and functionality, the Wall category has the potential to become more appealing to customers and increase its overall sentiment.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
get super warm with afternoon sun1
hardly any cool air come out1
quite1
versatility1

Based on the data provided, it seems that customers primarily buy products in the Wall category based on the product description. This indicates that customers are highly influenced by the information provided about the product, such as its features, specifications, and benefits. The product description is the top feature mentioned, accounting for 75% of customer motivations. There could be several reasons why the product description is the most important factor for buyers in this category. Firstly, customers want to ensure that the product meets their specific needs and requirements. A detailed and accurate product description helps them understand if the product is suitable for their intended use. Secondly, customers may rely on the product description to compare different options within the Wall category. By providing comprehensive information, the product description allows customers to make informed decisions and choose the best product for their needs. To optimize Amazon listings based on this data, it is crucial to focus on improving the product description. Here are some suggestions: 1. Provide detailed and accurate information: Ensure that the product description includes all relevant details about the product, such as dimensions, materials, features, and functionalities. Be specific and avoid vague or generic descriptions. 2. Highlight unique selling points: Emphasize the key features and benefits that set the product apart from competitors. This helps customers understand why they should choose your product over others in the Wall category. 3. Use high-quality images: Include clear and visually appealing images that showcase the product from different angles. This helps customers visualize the product and gain a better understanding of its appearance and design. 4. Incorporate customer reviews and ratings: Display positive customer reviews and ratings prominently in the listing. This builds trust and credibility, assuring potential buyers that the product lives up to its description. 5. Optimize keywords: Conduct thorough keyword research to identify relevant terms and phrases that customers are likely to search for. Incorporate these keywords naturally into the product description to improve visibility in search results. By focusing on these optimization strategies, you can enhance the product description and attract more customers to purchase products in the Wall category.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
less noisy8
quieter
less noise
more quiet
work3
work
last-2
last
quiet2
quiet
2 year ago1
year ago
3 heat setting1
heat setting
ac function work good1
ac function work good
ac unit more efficient1
ac unit more efficient
auto fan1
auto fan
battery charger1
charger

Based on the limited information provided, it is difficult to provide a comprehensive analysis of customer expectations for the Wall category. However, there are some general suggestions that sellers can consider when developing products and marketing promotions. Firstly, it is important to conduct market research to better understand the needs and preferences of customers in the Wall category. This can involve analyzing customer reviews and feedback, as well as conducting surveys or focus groups to gather more detailed information. Once sellers have a better understanding of customer expectations, they can prioritize product development based on the most important features and benefits. For example, if customers are looking for durability and ease of installation, sellers may want to focus on developing products that meet these criteria. In terms of marketing promotion factors, sellers should consider highlighting the unique features and benefits of their products in their marketing materials. This can include using high-quality images and videos to showcase the product in action, as well as providing detailed descriptions of its features and benefits. Additionally, sellers may want to consider offering promotions or discounts to incentivize customers to try their products. This can help to increase brand awareness and generate positive word-of-mouth, which can be invaluable for building a loyal customer base. Overall, by prioritizing product development based on customer expectations and focusing on effective marketing promotion factors, sellers can increase their chances of success in the Wall category.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

One StarApr. 2018
no shroud available for this unit
Jennifer
Purchased
works greatAug. 2019
packed very well.. made it without a ding.. nice a cool.. bedroom 10x20 on 2nd floor get cold fast regular volume .. not loud .. not quite SEER is low for the category .. but who cares for a small unit
This was the wrong combo box and AC they do not fit together now half size hole in my that has to be repaired
Chris Hodges
Purchased
It came damaged. The fan motor didn't work. A hassle to resolve the problem. Had to purchase another unit.
candy
Purchased
The box came damage and the styrofoam inside was all broken The door in front would not stay close because it was cracked on the lower bottom and also missing a top tab on the left hand side it was completely broken off. I would not order this product.
Suzanne
Purchased
Looks nice, remote works beautifully. Extremely quiet. I love that it is a dual heater and air conditioner! I highly recommend this product. Super fast delivery.
green pea
Purchased
Too noisy.Aug. 2019
Worked well but way too noisy with vibrating plastic panel.
Kristen
Purchased
The installation instructions for this unit weren't the best, which is why I'm giving the unit four stars instead of five. It's a great little unit though! The dehumidify mode has made a noticeable difference in our cabin and the AC works well. I'm very happy with this buy so far and hope that the heater does well this winter!
The fact that it doesn't work and that I didn't get any response to fix the problem have turned me off to any other like purchased
Niels Bogh
Purchased
Works great. However the bracket installation was a little unclear and I had to move the wall brackets so the unit would fit nicely on a 6" wall.

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