Whipping Cream product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 10
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.5
Total Reviews
428
This insight is based on the data from the best seller products. The top 5 of them are:
Marshmallow Fluff Original Flavor Bulk, 6 Pack 7.5 ounce Marshmallows Cream Containers for Dessert, Dipping, Spread, Snacks, Cookies with Nosh Pack Mints
B0B75R2TQD
Dream Whip Whipped Topping Mix (2.6 oz Boxes, Pack of 12)
B000W7V7RQ
Horizon Organic Heavy Whipping Cream, 16 oz.
B000O0GLFO
Organic Valley, Cream Heavy Whipping Ultra-Pasturized Organic, 16 Fl Oz
B000O6EG5K
Pastry 1 Whip Cream Stabilizer, 18 Ounce
B00348BHFW

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, the average rating for the Whipping Cream category on Amazon is 4.53, with a total of 428 reviews. This indicates a relatively high level of customer satisfaction overall. The average rating of 4.53 suggests that the majority of customers are pleased with their purchase and have had positive experiences with the products in this category. With a total of 428 reviews, it shows that there is a significant number of customers who have taken the time to provide feedback. This indicates that the Whipping Cream category is popular and has a good level of engagement from customers. Based on this information, my advice would be to continue providing high-quality products and maintaining excellent customer service. It's important to consistently meet or exceed customer expectations to ensure continued satisfaction. Additionally, monitoring customer feedback and addressing any concerns or issues promptly can help maintain a positive reputation and further enhance customer satisfaction in the Whipping Cream category.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is daughter, the most commonly moment of use is everyday, the most common location is fridge, the most common behavior is whip cream . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it is evident that the top three users of the whipping cream product are the daughter, family, and friend. The daughter is mentioned the most, indicating that she plays a significant role in the consumption of this product. This suggests that the product is likely used in family settings, where it is enjoyed by multiple members. When it comes to the places where this product is commonly used, the fridge is mentioned the most, followed by the pantry and grocery. This implies that the whipping cream is typically stored in the fridge for freshness and convenience. The pantry is also a popular location, indicating that it is readily accessible for quick use. The mention of the grocery suggests that customers may purchase this product regularly during their grocery shopping trips. In terms of usage, the most common applications for the whipping cream are in whip cream itself and coffee. This suggests that customers enjoy using the product to enhance the taste and texture of their desserts, as well as to add richness to their coffee beverages. Based on this analysis, the customer profile for this whipping cream product can be inferred as a family-oriented individual who values quality and convenience. They likely prioritize the enjoyment of desserts and coffee, and may have a preference for homemade or customized food and beverages. To cater to this customer profile, it would be beneficial to emphasize the versatility of the product, highlighting its ability to enhance various desserts and beverages. Additionally, promoting the convenience of storing the product in the fridge or pantry could appeal to this customer segment.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are cream, jar, container, whipped cream, texture. The most mentioned elements about cream are bulky(11.76%), look rotten(5.88%).
The top 5 positive reviews are taste, flavor, product, cream, texture. The most mentioned elements about taste are good(17.78%), fresh(2.22%).
Cons
cream17.65%
bulky11.76%
look rotten5.88%
thick to pour5.88%
jar11.76%
container5.88%
whipped cream5.88%
texture5.88%
Pros
taste24.44%
good17.78%
fresh2.22%
good volume2.22%
tasty2.22%
wholesome2.22%
flavor17.78%
product11.11%
cream11.11%
texture4.44%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the main con aspect mentioned for whipping cream is its creaminess, which accounts for 17.65% of the negative feedback. Additionally, the top five cons mentioned are cream, jar, container, whipped cream, and texture. On the other hand, the top pro aspect mentioned is taste, accounting for 24.44% of the positive feedback. From this information, we can conclude that the main drawback of whipping cream is its creaminess, which might not be preferred by some consumers. The negative feedback also highlights issues with the packaging, such as the jar and container, as well as concerns about the texture of the cream. On the positive side, the taste of whipping cream is highly regarded by consumers. To improve product development and selection in this category, it would be beneficial to address the mentioned cons. Firstly, manufacturers could consider offering alternative options for consumers who prefer a less creamy texture. This could involve developing different variations of whipping cream with varying levels of creaminess. Additionally, improving the packaging, such as using more convenient and user-friendly containers, could enhance the overall experience for consumers. Furthermore, it would be valuable to conduct market research to understand consumer preferences regarding the texture of whipping cream. This could help in developing products that cater to a wider range of tastes. Additionally, focusing on maintaining the high-quality taste that consumers appreciate would be crucial. In summary, the cons of whipping cream primarily revolve around its creaminess, packaging issues, and texture concerns. On the positive side, consumers highly value the taste. By addressing these cons and continuing to prioritize taste, manufacturers can enhance product development and selection in the whipping cream category.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
shelf stable2
long shelf life1
natural1
organic1

Based on the data provided, it seems that customers are primarily motivated to buy whipping cream based on the product description. This suggests that customers are looking for specific information about the product, such as its ingredients, nutritional information, and potential uses. Price is also a factor, but it appears to be less important than the product description. This suggests that customers are willing to pay a premium for high-quality whipping cream that meets their specific needs. To optimize an Amazon listing for whipping cream, it would be important to focus on creating a detailed and informative product description. This could include information about the cream's fat content, consistency, and potential uses in cooking and baking. It may also be helpful to include customer reviews and ratings to provide social proof and build trust with potential buyers. Additionally, pricing should be competitive but not the primary focus of the listing.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
long than 6 mo shelf life2
6 month shelf life
long shelf life
100 % grass-fed1
100 % grass-fed
cream1
cream
creamy1
creamy
extend shelf life1
extend shelf life
few can1
few can
gellan gum1
gellan gum
ingredient1
ingredient
is not full of chemical1
is not full of chemical
know1
know

Based on the customer expectations mentioned, it is clear that customers are looking for a high-quality whipping cream that has a long shelf life of more than 6 months, is 100% grass-fed, and contains cream. The desire for a long shelf life suggests that customers are looking for a product that can be stored for an extended period without spoiling. This could be due to a variety of reasons, such as convenience or the need for a product that can be used infrequently. To meet this expectation, sellers should focus on developing products that have a longer shelf life, such as through the use of preservatives or other methods of extending the product's lifespan. The demand for 100% grass-fed whipping cream suggests that customers are looking for a product that is made from high-quality ingredients. This could be due to concerns about animal welfare or a desire for a more natural product. To meet this expectation, sellers should prioritize sourcing high-quality ingredients and promoting the use of grass-fed cream in their products. The expectation for cream in the whipping cream product suggests that customers are looking for a rich and creamy texture. This could be due to a desire for a more indulgent product or a preference for a specific taste. To meet this expectation, sellers should focus on developing products that have a rich and creamy texture, such as through the use of high-fat cream or other ingredients that enhance the product's texture. In terms of product development prioritization, sellers should focus on developing products that meet all three customer expectations. This could include developing a 100% grass-fed whipping cream that has a long shelf life and a rich and creamy texture. Additionally, sellers should consider developing products that meet each expectation individually, such as a long-shelf-life whipping cream or a 100% grass-fed whipping cream. In terms of marketing promotion factors, sellers should focus on promoting the high-quality ingredients used in their products, such as 100% grass-fed cream. Additionally, sellers should highlight the convenience of a long-shelf-life product and the indulgent texture of a cream-based whipping cream. By emphasizing these factors, sellers can appeal to customers who are looking for a high-quality and convenient product that meets their specific expectations.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

I purchased this product just the other day for the first time from a local grocery store on a whim to use on my ketogenic diet! ASSUMED that it was "pure heavy organic cow cream"...NOPE! Horizon Organics adds something called "Gellan Gum" which is a substance made from whey and used as a "thickener" and "stabilizer" to make it seem like heavier cream than it is and to prolong its shelf-life! If you have gut sensitivity issues it could cause gas, bloating and loose stools. To be fair, Horizon Organic Heavy Whipping Cream isn't the only heavy whipping cream product that uses these types of additives, so be sure to check ingredients; seems ridiculous yes, but many do. I also discovered another heavy whipping cream product that contains "carrageenan" which is another ingredient used as a thickener that is classified as a "polysaccharide"; made from Irish moss seaweed...(sounds nice huh), but NO...these additives can cause gastrointestinal problems, disturbance in the balance of the natural intestinal flora, can be inflammatory and can suppress the immune system. Know what you're buying! If you want good pure organic heavy whipping cream take the time to read the ingredients and know that pure cream without these additives has just as many calories as those with these strange and potentially harmful ingredients. I don't recommend this product due to the additional of the unnecessary additives that may be harmful to your heath
C. Dennis
Purchased
I like having this product on hand for ease and convenience of use. Just wish I could order fewer cans. I like the three-pack but did not find it on Amazon where I do most of my ordering for in-home use.
This stuff is awesome. I make a cold praline soufflé often and had whipped cream problems. After the soufflé is cooled, collapsed and put on a serving plate whipped cream is piped around the outside of the soufflé ending about an inch higher than the top. Raspberry sauce is put onto the top of the soufflé with the idea that the one inch wall will hold it in place, on top of that fresh raspberries. Then I would rush it to the table to serve quickly because in about ten minutes the sauce has started to weep through the whipped cream. After the initial weep the whipped cream would weaken more and collapse. I would beat the cream until it was a few beater strokes from butter (not really, but it was as stiff as it could get) and still the sauce would break through. I started to use gelatin added to the cream before I whipped it. It is touchy using gelatin because if you don’t do it exactly right there will be strings of gelatin I. The whipped cream (yuck). This stuff is great. Does not change the taste or consistency of the whipped cream but binds it together for better results.
JPK
Purchased
High QualityJan. 2021
Grass fed cows, no antibodotics, organic.
Bchmaven
Purchased
Fresh, tasty and lasting cream for coffee and cooking. Love that I can get it from AmazonFresh!
OverpricedAug. 2022
$97 so overpriced yes they about to run out forever but still!
john
Purchased
Great stuff..!!Sept. 2022
Liked - a lot..!! Goes great with my Belgium waffle mix & blueberries..!!
Brion Thorman
Purchased
Rich CreamJan. 2021
Flavor is good with my coffee
DMOC
Purchased
I don't want thickeners in my cream.
I. Christoph
Purchased
Great to have. I use it a lot.

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