Zesters product research and customer review analysis

In today's rapidly growing and highly competitive e-commerce industry, it is becoming increasingly important for sellers to effectively select products, improve customer experience, and ultimately be able to increase their market sales and strengthen their brand. Amazon review analysis and consumer research can provide key insights into customer sentiment, preferences and behaviors that can help sellers make informed decisions on product selection and marketing strategies. By utilizing tools such as sentiment analysis, voice of customer, feedback analysis, product research, audience research, competitor analysis and Amazon ratings & reviews data to gain a better understanding of the customer base it becomes possible to create more targeted campaigns that meet customer needs and drive customer satisfaction.

Total ASIN: 11
2023/01/19
Top 1
Top 2
Top 3
Top 4
Average Ratings
4.7
Total Reviews
12,229
This insight is based on the data from the best seller products. The top 5 of them are:
Microplane Premium Classic Zester Grater - After Dark Grey
B07GQFZY9R
OXO Good Grips 2-in-1 Citrus Juicer
B07PY5HP46
Viski Channel Knife, Cocktail Garnish Citrus Zester, Walnut Wood & Stainless Steel Bar Tool with Rivets, Set of 1, Brown
B0BHXHLS4G
Sunivaca Lemon Zester Tool, Zester Grater with Handle, Citrus Zester, Parmesan Cheese Grater Handheld - Sharp Premium Stainless Steel Fine Blade Extra Long Size with HPPE Resistant Cut Glove
B095W81TPZ
fullstar Vegetable Spiralizer Vegetable Slicer - 8 in 1 Zucchini Spaghetti Maker Zoodle Maker Veggie Spiralizer Adjustable Handheld Spiralizer Zucchini Noodle Maker Zucchini Spiralizer with Container
B07Y2B97VX

Sales, a key metric of costs and profits for any business, is the most intuitive and accessible data. With established social media platforms and advertising channels providing detailed insight in regards to website traffic, understanding consumer sentiment--i.e., volume--is one of the more challenging areas to analyze. Volume refers how people express their opinions on our brand's products/services/marketing efforts via various touchpoints; these voices come together as an aggregate that can tell us what consumers need or expect from us – why consumers make purchases with us over others.

Based on the data provided, it seems that the average rating for zesters on Amazon is quite high at 4.65 out of 5. This indicates that customers are generally satisfied with their zester purchases. Additionally, with a total of 12,229 reviews, it suggests that zesters are a popular product category on Amazon. The high average rating and large number of reviews indicate a positive customer satisfaction level. It implies that customers are happy with the zesters they have purchased and are likely to recommend them to others. This level of satisfaction is a good sign for potential buyers who are considering purchasing a zester. Based on this information, my advice would be to consider zesters as a reliable and well-regarded product category on Amazon. If you are in need of a zester, it is likely that you will find a high-quality option with positive customer feedback. However, it is always a good idea to read individual reviews and consider your specific needs before making a purchase.

Target your customers through customer profile

Voice of customer analysis and audience research are key elements when targeting customers through customer profile. By leveraging Amazon review analysis and other data sources, sellers can gain insights into their customers preferences and behaviors, which can be used to craft targeted solutions and develop a successful product profile. Additionally, this data can also be used to create more effective campaigns that attract the right customers and boost sales.

Customer Profile
The consumer group most commonly mentioned is friend, the most commonly moment of use is everyday, the most common location is kitchen, the most common behavior is zest . By focusing on these key consumer characteristics, it is possible to identify pain points associated with consumer usage scenarios.
Who
When
Where
What
X-axis:topic. Y-axis:mentions. Red:reviews of 1-3 stars. Green:reviews of 4-5 stars

Based on the data provided, it seems that the customers who use this product the most are likely to be individuals who spend a lot of time in the kitchen, particularly those who enjoy cooking and baking. The fact that the top three places to use the product are all related to the kitchen (kitchen, dishwasher, and drawer) supports this idea. Additionally, the fact that the top three users are friend, wife, and family suggests that this product may be popular as a gift item, particularly for those who are close to the gift giver. The fact that "gift give" is one of the top two usages of the product further supports this idea. Finally, the fact that the top usage of the product is zest suggests that customers are likely using this product to add flavor to their cooking and baking. This may indicate that the customers who use this product are particularly interested in experimenting with new flavors and recipes. Based on this analysis, it seems that the ideal customer profile for this product is likely to be someone who enjoys spending time in the kitchen, particularly those who enjoy cooking and baking. They may also be interested in experimenting with new flavors and recipes, and may be likely to give this product as a gift to friends and family members who share their interests. To appeal to this customer profile, it may be helpful to focus marketing efforts on the product's ability to add flavor to cooking and baking, as well as its potential as a gift item.

Ship products your customers love through sentiment analysis

Through sentiment analysis, businesses can uncover consumer dissatisfaction with products, automatically decompose NR and PR, and present product quality issues, packaging suggestions, marketing loopholes, and inadequate service in a digitalized format. By finding problems in VOC and combining them with a set of quality problem solving processes (CTQs), businesses can form a closed loop from problem to action, thereby achieving continuous iteration and optimization of product quality. In addition, analyzing customer emotion data can help companies foresee emerging trends ahead of competitors and tailor their products to meet customers' needs.

Customer Sentiment
The top 5 negative reviews are blade, product, handle, grater, zester. The most mentioned elements about blade are sharped(1.52%), dull(1.01%).
The top 5 positive reviews are handle, product, zester, grater, blade. The most mentioned elements about handle are comfortable(3.09%), good(2.48%).
Cons
blade8.86%
sharped1.52%
dull1.01%
dangerous0.51%
aggressive0.25%
barely cut0.25%
product6.46%
handle6.46%
grater4.68%
zester4.43%
Pros
handle11.26%
comfortable3.09%
good2.48%
comfortable to hold1.11%
solid0.95%
easy to grab and go0.74%
product8.46%
zester8.00%
grater4.33%
blade4.17%
Product pros and cons based on Amazon reviews. Consumers' sentiments which represent their opinions are identified using AI.

Based on the data provided, it seems that the most commonly mentioned con aspect for zesters is the blade, accounting for 8.86% of the mentions. Additionally, the top 5 cons mentioned for zesters are the blade, product, handle, grater, and zester itself. On the other hand, the top pro aspect mentioned is the handle, accounting for 11.26% of the mentions. From this information, we can conclude that the blade is a significant concern for users when it comes to zesters. It is worth noting that the handle is the most appreciated aspect, suggesting that users find it comfortable and easy to use. To improve product development and selection in this category, it would be beneficial to address the issues related to the blade. This could involve ensuring that the blade is sharp, durable, and easy to clean. Additionally, considering the concerns raised about the product, handle, grater, and zester, it would be valuable to focus on enhancing these aspects as well. In terms of product selection, customers should prioritize zesters with well-designed handles that offer a comfortable grip. It would also be wise to choose zesters with blades that are known for their sharpness and longevity. Considering the concerns about the grater and zester, it may be helpful to look for zesters that have these features well-integrated and functioning effectively. By addressing these cons and emphasizing the pros, product developers and customers can work together to improve the overall experience and satisfaction with zesters.

Make the smartest sales decisions through Buyers Motivation

Making the smartest sales decisions requires understanding and responding to the voice of customer. This can be achieved by leveraging buyer motivation data, conducting competitor analysis, and engaging in thorough product research. Companies should seek to understand customer needs and preferences through surveys and feedback, analyze data from past purchases, and track market trends in order to develop effective pricing strategies. Additionally, businesses must focus on providing value to customers through competitive prices, relevant discounts, quality products, convenient services, and superior customer service. By taking into account buyer motivation and focusing on delivering value, businesses can make informed decisions that will lead to long-term success.

Buyers Motivation
Gain insight into the judgment of consumers (Top 5) when making purchase decisions, and optimize marketing strategies in a targeted manner.
TopicMentions
others43
easy to use3
recommendation3
america2
handle2

Based on the data provided, it seems that customers are primarily motivated to buy zesters based on the product description. This suggests that customers are looking for detailed information about the product, such as its features, benefits, and specifications. Other factors that influence customer purchasing decisions include advertising attraction and recommendations from friends. However, these factors are less important than the product description. To optimize an Amazon listing for a zester product, it is important to focus on creating a detailed and informative product description. This should include information about the zester's features, benefits, and specifications, as well as any relevant usage instructions or care tips. Additionally, it may be helpful to include high-quality images and videos that showcase the zester in action. Finally, it is important to consider the language and tone used in the product description, as this can impact how customers perceive the product and whether or not they choose to make a purchase.

Understand customers need for prioritizing what to build next

Companies should prioritize what to build next by understanding their customers' needs. Amazon review analysis can help businesses better understand customer sentiment, while product research and competitor analysis can give insights into current and upcoming trends in the market. Moreover, customer expectations should be taken into account when developing new products or features. Ultimately, prioritizing what to build next based on an in-depth understanding of customer needs will enable a company to develop successful products that maintain customer satisfaction and loyalty.

Customer Expectations
By understanding the specific reasons, manufacturers and retailers can develop products and marketing strategies that effectively address these needs and wants.
TopicMentionsReview Snippets
2 year ago16
year ago
know sooner15
sooner
big11
big
big in size
last long9
last long
lastin long
big size container8
container big
big container
container large
wider around8
wider
along time ago6
long ago
long time ago
easy use6
easy to use
easy one to use
electric6
electric
electric version
small size5
small
small size

Based on the customer expectations data for the Zesters category, it seems that customers are looking for products that are big, can be known sooner, and were popular two years ago. The fact that customers are looking for big zesters suggests that they may be interested in products that can handle larger fruits or vegetables. This could be an opportunity for sellers to develop larger zesters or zesters with adjustable blade sizes to meet this demand. The desire to know sooner may indicate that customers are looking for products that are easy to use and provide quick results. Sellers could prioritize developing zesters that are easy to handle and produce consistent results, such as those with ergonomic handles or non-slip grips. The fact that customers are interested in products that were popular two years ago may suggest that they are looking for tried and true options. Sellers could consider promoting their most popular zesters from the past, or developing new products that build on the success of previous models. In terms of marketing promotion factors, sellers could focus on highlighting the features that meet customer expectations, such as the size and ease of use of their zesters. They could also consider offering promotions or discounts to encourage customers to try their products. Overall, by prioritizing product development and marketing efforts based on customer expectations, sellers in the Zesters category can better meet the needs of their target audience and increase their chances of success in the market.

Shulex VOC is an AI-powered platform that helps companies gain valuable customer insights from Amazon review analysis. It works by providing users with core capabilities such as customer profiles, sentiment analysis, buyers motivation and customer expectations. This enables businesses to tap into the power of voice of customer, utilizing AI modeling for a comprehensive view of customer experience, product research & selection as well as optimizing quality and reputation. The insights gleaned from this data can then be implemented to foster a healthy relationship between customers and brand.

FAQs

Amazon Reviews

Bobbi H
Purchased
I like how long it is. It is very sharp, but a glove and grater guard included in the set limits any potential damage to wayward fingers
Nick
Purchased
This works great for grating and zesting. My only complaint is that when zesting citrus, the zest can be a little difficult to remove since it is damp and gets stuck in the two bent fold of metal on the side.
Moondancer
Purchased
So much better than using a box grater!
kparlato
Purchased
Great giftJun. 2013
Gave this product as a gift. It was a great gift for the price, and for someone who is use to using top quality equipment in a restaurant .
John Kelly
Purchased
Works greatDec. 2019
Works great
This does an amazing job with ginger and parmesean. I had been using a box grater previously and don't know why I didn't get one of these sooner. It does a much much better job than a box grater and this is a must have in any kitchen.
Cicc0815
Purchased
Great ProductApr. 2020
Works perfectly. Have had it for several months now.
Was recommend by American cook's program it is the best zester
JOSEPH P GOSS
Purchased
The tops!May 2021
This thing is the tops. Be careful though because it is very sharp. I recommend storing it in the plastic sleeve it comes with.
Sirve para rayar quesos duros como el parmesano de manera fácil y eficiente dejándolos de una textura única parecida a una nube, también sirve para quitar la cáscara de limones o naranjas y solo remueve la parte importante de la cáscara, puedes pelar un gengibre de manera rápida y eficiente con el microplaine. No es un rayador de zanahorias así que úsalo para lo que fue diseñado!

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